8.2.8 Employment practice appeal process
Establishing a fair and transparent appeal process is essential for ensuring that all employees feel their concerns regarding employment conditions, rights, and pay are heard and addressed. Our university has implemented a comprehensive Appeal Process Policy through a structured grievance mechanism. This process allows employees to raise issues about employee rights and pay, ensuring that each case is handled fairly, impartially, and confidentially.
The appeal process begins with an initial discussion with the employee’s line manager. If an employee has a concern regarding their rights, working conditions, or pay, they are encouraged to first approach their immediate supervisor or line manager. This initial conversation provides an opportunity to resolve the issue informally, fostering open communication and potentially addressing concerns promptly and amicably. Many concerns are resolved at this stage, as it allows both parties to clarify misunderstandings and collaboratively seek solutions.
If the employee feels uncomfortable approaching their line manager or if the issue remains unresolved, they have the option of filling out a Special Appeal Form. This form is available through the HR department and can be accessed via the university’s internal portal. Employees are encouraged to outline their concerns clearly, as this documentation supports a thorough review. The form is submitted confidentially to HR, ensuring the employee’s concerns are handled discreetly and without bias.
Upon receiving an appeal form, the HR department initiates an impartial and confidential review. A neutral HR representative or committee is assigned to investigate the appeal objectively, without influence from any parties involved in the original decision. The HR team conducts a fact-finding process, which may include interviewing relevant individuals, examining associated documents, and reviewing applicable university policies. Confidentiality is maintained throughout the process, ensuring that all information shared remains private and that the employee’s privacy is respected.
After a thorough review, the HR team makes a determination based on the gathered evidence and relevant policies, and then notifies the employee of the resolution. This written response outlines the outcome and any next steps or corrective actions, if applicable. If the employee is not satisfied with the resolution, they may have the option to escalate the appeal to a higher level within the university or explore alternative dispute resolution options. This additional level of review ensures that employees feel their concerns have been fully considered.
All appeals are documented and stored securely within HR records, ensuring transparency and accountability. The HR department provides ongoing support to both the employee and the manager involved, ensuring that any resolutions are implemented effectively and contributing to the continuous improvement of our workplace practices. Through this structured grievance mechanism, our university fosters a supportive and respectful work environment where employees know that their rights and concerns are taken seriously.
