INFORMATION AND CUSTOMER SERVICE
Your connection to WIUT starts here! The Information and Customer Service Department is your trusted partner in navigating university life. We’re here to answer your questions and assist with all your needs, ensuring that you feel supported and informed. Our commitment is to provide clear communication, efficient solutions, and a friendly approach, making your experience with us as positive as possible.
OUR MISSION
Empowering students, parents, and stakeholders with seamless, timely, and accurate support through every step of their WIUT journey. Our Information and Customer Service Department, featuring Ask.WIUT, the Inquiry Office, and the Call Centre is dedicated to delivering exceptional assistance, enhancing academic success, and fostering strong connections with the WIUT community. From resolving queries and guiding students to keeping parents informed and ensuring every voice is heard, we are here to make your experience at WIUT both smooth and effective.
Ask.WIUT
Our first line of support, Ask.WIUT, is dedicated to helping students navigate their academic journey by providing clear and prompt answers to their inquiries both online and in-person. Whether it's resolving questions about documents, accessing university services and navigating students promptly based on their inquiry, Ask.WIUT is here to ensure that every student has the information and guidance they need to succeed.
INQUIRY OFFICE
As the welcoming face of WIUT, the Inquiry Office is committed to delivering a customer-focused experience for both internal and external audiences. We provide comprehensive assistance with inquiries about the university, its courses, and admissions, and offer timely face-to-face consultations. Our team supports applicants and their parents through dedicated parental engagement activities and regular updates via our Telegram channel, ensuring they remain well-informed and connected to the WIUT community.
CALL CENTRE
The Call Centre serves as the frontline for all incoming calls, providing immediate assistance to students, parents, applicants, and other stakeholders. Our team is skilled in identifying customer needs, offering appropriate consultations, and managing detailed records of every interaction. With a commitment to clear communication and problem-solving, the Call Centre ensures that every call is handled with care and professionalism, connecting customers to the right resources for their needs.
HAVE QUESTIONS?WE ARE HERE TO HELP!
Ask.WIUT
First-line student support that answers questions in person and online, helping students quickly find the right info.
Inquiry Office
Front-of-house team guiding applicants and parents through every step of their WIUT journey — from inquiries and admissions to ongoing updates and personal consultations.
Call Centre
First contact for incoming calls: quick consultations and routing to the right WIUT service.
CONTACT US
Phone number: (71) 238-74-65, (71)238-74-00/44, ext. 695, 698, 662.
Email: ask.wiut@wiut.uz
Telegram bot: @wiut_ask_bot
