INFORMATION AND CUSTOMER SERVICE
Information and Customer Service Department
Your connection to WIUT starts here! The Information and Customer Service Department is your trusted partner in navigating university life. We’re here to answer your questions and assist with all your needs, ensuring that you feel supported and informed. Our commitment is to provide clear communication, efficient solutions, and a friendly approach, making your experience with us as positive as possible.
Our mission
"Empowering students, parents, and stakeholders with seamless, timely, and accurate support through every step of their WIUT journey. Our Information and Customer Service Department, featuring Ask.WIUT, the Inquiry Office, and the Call Center is dedicated to delivering exceptional assistance, enhancing academic success, and fostering strong connections with the WIUT community. From resolving queries and guiding students to keeping parents informed and ensuring every voice is heard, we are here to make your experience at WIUT both smooth and effective."
Ask.WIUT:
"Our first line of support, Ask.WIUT, is dedicated to helping students navigate their academic journey by providing clear and prompt answers to their inquiries both online and in-person. Whether it's resolving questions about documents, accessing university services and navigating students promptly based on their inquiry, Ask.WIUT is here to ensure that every student has the information and guidance they need to succeed."
Telegram: @Ask_WIUT
Email: ask.wiut@wiut.uz
Phone: +998712387465
Inquiry Office:
"As the welcoming face of WIUT, the Inquiry Office is committed to delivering an internal and external customer-focused experience. We provide comprehensive assistance with inquiries about the university, courses, and admission, and offer timely face-to-face consultations. Our team supports applicants and their parents through dedicated parental engagement activities, including events, tours, and updates via our Telegram channel, ensuring they are well-informed and connected with the WIUT community."
Telegram: @WIUTParents
Email: advice@wiut.uz
Phone: +998712387400
Call Center:
"The Call Center serves as the frontline for all incoming calls, providing immediate assistance to students, parents, applicants, and other stakeholders. Our team is skilled in identifying customer needs, offering appropriate consultations, and managing detailed records of every interaction. With a commitment to clear communication and problem-solving, the Call Center ensures that every call is handled with care and professionalism, connecting customers to the right resources for their needs."
Phone: +998712387400, +998712387444
Parental Engagement Activities
Keeping you connected every step of the way! Our Parental Engagement team ensures that you’re always in the loop with the latest university news, events, and resources. Through tailored communication and special events, we help parents stay informed about student’s journey at WIUT.
CONTACT US
Phone number: (71) 238-74-65, (71)2387400, ext. 695, 698, 662.
Email: ask.wiut@wiut.uz
Telegram bot: @WestTimesBot
